Alex Cole

Personal training business targeting older demographics and people with chronic health issues

Overview

Design Roles

Researched, designed, and developed a working prototype

 

Design Deliverables

  • User research

  • Branding

  • Hi-Fi mockups

  • Working prototype

  • Figma

  • Sketch

  • Invision

 
Landing Page1.png
 

Summary:

Alex Cole wanted a website to help promote himself as a personal trainer. I collaborated with Dan (another designer) to help create a perfect website for Alex and provide Alex with a great way to

 

Problem:

The client wants to appeal to doctors for referrals, target older demographics, and target people with health issues to contact him.

 

Solution:

We created a website that is easy on the eyes, easy to read, creates a calming but informative experience, creates consistency with button usage, and allows users to contact Alex for a consultation. 

Discovery

 
Screen Shot 2020-09-27 at 2.10.23 PM.png
 
Screen Shot 2020-09-27 at 2.12.05 PM.png

What was learned:

After interviewing 35 participants of various backgrounds, age ranges, and health it was discovered that the users need very simple, clean, and organized information that they can easily digest. The information also needs to be straight to the point, as users seem to only want content that relates to what they are looking for.

 
 

Personas:

christina-wocintechchat-com-ivlw4orbruc-unsplash.jpg

Ella Johnson is a mother who recently lost her job. She wants to be as healthy as she can be.

Age: 59
Occupation: Unemployed
Status: Married
Location: Scottsdale, AZ

christina-wocintechchat-com-6v1a_pctego-unsplash.jpg

Lily Zempel is a Hospice Nurse who wants to find a way to make time for her health and to help cope with the stress of her work.

Age: 53
Occupation: Hospice Nurse
Status: Married
Location: Streamwood, IL

linkedin-sales-navigator-pAtA8xe_iVM-unsplash.jpg

Frank Wiley is a Chemist that needs help motivating, and holding himself accountable.

Age: 56
Occupation: Chemist
Status: Married
Location: Streamwood, IL

 

What was learned

I learned that people are intimidated to  sign up for a work out, or consultation. People want to be healthy but they have no idea where to start, especially if they have a health issue. They need help adjusting their schedules to find a time that works best with them. Overall, everything needs to be modified to the person, and the user needs to feel a connection to Alex to feel comfortable enough to sign up, or consult with him.

 

Competitive Analysis:

From these sites, I gained a few key insights into what can make a successful website:

  • Offering resources for visitors, like a blog or videos, can help people learn more about you and your training style.

  • Position the site to a target audience, and make that target audience clear. For Alex, his target audience is senior citizens.

  • Advertise your step-by-step process. Visitors will be able to see what they should expect from working with the trainer and visualize their progress.

  • References or success stories can make the trainer seem a lot more credible.

 
 

The Running EP

Screen Shot 2020-09-27 at 12.19.10 PM.png
 
 

Heart Center Wellness

Screen Shot 2020-09-27 at 12.19.47 PM.png

Life Star

Screen Shot 2020-09-27 at 12.20.09 PM.png
 
 

Windy City

Screen Shot 2020-09-27 at 12.20.36 PM.png
 

Information Architecture

User Stories:

Since users are focused on identifying what this company offers first, that is our prioritized user story. After focusing on what Alex offers, the users want to be able to bond and connect with Alex.

 
 
Screen Shot 2020-09-27 at 3.52.04 PM.png
Screen Shot 2020-09-27 at 3.52.15 PM.png
Screen Shot 2020-09-27 at 3.52.30 PM.png
 

User Flow & Site Map:

Due to targeting an older demographic we wanted to make the website easy, organized, and consistent. We broke the website down by home, contact, about me, and blog all located in the top right hand side. We also made sections throughout each page to split up content. This made it easier for people to read, and it is less overwhelming.

 
 
My First Board.jpg
 
 

Branding

Dan and I wanted the brand to be visually calming to users because they are already feeling overwhelmed by wanting to be healthy. We  also wanted the website very easy to read since the client is color blind, and the users are an older demographic and some might have chronic illnesses. Dan and I made sure everything was WCAG compliant. We also felt that working out, and keeping that sense of calmness allowed us to stick with earthy tones of blue and green. Lastly, we needed to make sure everything was consistent as possible, so every single button is blue so users know that if it is blue, it is clickable.

 
Group 101.png

Color Palette:

 

Typography:

Group 11.png

Since we are targeting an older demographic, people with health issues, and color blindness we wanted a typography that was very easy to read. We chose Roboto and Noto Sans JP because they are both very easy on the eyes. We wanted Roboto because it also has different thicknesses so we can make unique headings.

 
 

Wireframes:

Dan and I split up the work and each created wireframes for 2 pages of the site. Referencing our site map, we knew what content had to go on the page, so there was no overlap. In our next meeting, we critiqued each other’s designs and found a common ground where both of us were able to share our vision for how the site should look.

 
Landing Page11.png
 
 
contact.png
 

Preference Testing:

Dan and I conducted a preference test for Alex’s logo. We had three options (A, B, and C). Alex really liked C, however after showing him the data (conducted on 30+ people), 90% of people like logo B. This influenced the client to change his preference to B.

 
Logo “A”

Logo “A”

 
Logo “B”

Logo “B”

 
Logo “C

Logo “C

Usability Testing:

After conducting some usability tests on the website Dan and I learned that the consistency of our buttons was very helpful to users. They knew and understood that if it was blue, they could click it. We also learned that on the homepage, after seeing what Alex offers, they want to be able to learn more about it, so when you scroll to that part of the page a small explanation appears over the picture. 

Users also were confused about the sign up bar for Alex’s newsletter. We made it wider, and easier to read, and clearly labeled the button as a sign up to a subscription.

Accessibility:

Lastly, we tested the accessibility with the client who is color blind and users with visual impairments. This helped us determine if this website can easily be used for people with chronic health issues and visual impairments. All users were able to see and use the website appropriately.

 
 

Visual Designs

Landing page

Landing Page1.png
About me.png

 

Conclusion

Overall, this website was successful. I gathered data on the usability tests which allowed me to identify if it is successful or not. We tested our user flows, and objectives with the user and asked them to rate the easiness on a scale of 0 - 10 (10 is the easiest). The average of all tests were a 9 telling me that it is successful. Any test result or average rating that is an 8 or lower would tell me to continue go back and fix my flows/objectives to make the experience easier.

bruno-nascimento-PHIgYUGQPvU-unsplash.jpg